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Refuge du Piton des Neiges

Address: 97413 Cilaos
Location: Piton des Neiges
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Guest score: 74% 4272 of 5765 recommend (2383 reviews)

Guest score: 74%

(4272 of 5765 recommend)
Overall opinion 3.4 of 5
Welcoming, listening, kindness 4 of 5
Equipments 2.4 of 5
Cleanliness 3.3 of 5
Quality of the meals 3.8 of 5
Value for money 3.3 of 5
About our guest reviews: The guest reviews are submitted by our guests after their stay. They are opinions of guests that reflect their experiences when staying at this property. Scores are based on a 1 (poor) to 5 (excellent) rating system.

Individual reviews by our guests (showing 1251-1260 of 2383)

Refuge pas exceptionnel niveau structure mais incontournable pour faire le piton des neiges sur 2j

Recommended by Laetitia, France (France Mon 18 Sep 2017)
“On nous avait beaucoup critiqué ce gite/refuge de montagne mais nous n'avons pas été tant déçu. Comparé aux autres gites/refuge du volcan ou de mafate, la qualité est bien moindre pour un prix identique. Cependant comparé à d'autres gites/refuges de montagne (Ecrin ou sur le GR20) la qualité des structures ou rapport qualité prix du repas est pareil.”
Overall opinion 4 of 5
Welcoming, listening, kindness 5 of 5
Equipments 2 of 5
Cleanliness 5 of 5
Quality of the meals 5 of 5
Value for money 3 of 5

Très bon accueil, le seul souci, l'absen...

Recommended by Anonymous , France (France Mon 18 Sep 2017)
“Très bon accueil, le seul souci, l'absence de douche”
Overall opinion 4 of 5
Welcoming, listening, kindness 5 of 5
Equipments 0 of 0
Cleanliness 0 of 0
Quality of the meals 0 of 0
Value for money 0 of 0

Refugio correcto

Recommended by Lor, Spain (Spain Sat 16 Sep 2017)
“Mejor de lo que esperaba. La cena está muy rica y el ambiente del gite es, sin duda, lo mejor. Los baños son normales. Recomiendo llevar saco porque allí solo dan mantas. ”
Overall opinion 4 of 5
Welcoming, listening, kindness 5 of 5
Equipments 4 of 5
Cleanliness 4 of 5
Quality of the meals 5 of 5
Value for money 3 of 5

Un endroit incontournable du piton des neiges

Recommended by Jc, France (France Sat 16 Sep 2017)
“Chaude ambiance , des gens souriant, un bon repas bien riche entre randonneurs Seul bémol , l'eau, sans être dans le grand confort, une douche avec de l'eau froide aurait suffit”
Overall opinion 4 of 5
Welcoming, listening, kindness 5 of 5
Equipments 2 of 5
Cleanliness 5 of 5
Quality of the meals 5 of 5
Value for money 4 of 5

gite en mauvais état c'est fait que pour...

Not recommended by yel, Réunion (Réunion Fri 15 Sep 2017)
“gite en mauvais état c'est fait que pour des touristes mais je n'est pas vu un seul réunionnais au gite et surtout même pas une douche pour se laver et soit disant un bungalow inconfortable”
Overall opinion 2 of 5
Welcoming, listening, kindness 3 of 5
Equipments 1 of 5
Cleanliness 2 of 5
Quality of the meals 3 of 5
Value for money 3 of 5

Bon gîte d'altitude

Recommended by Anonymous , France (France Thu 14 Sep 2017)
“Bonne prestation pour un gîte d'altitude (sanitaires, repas, chauffage...). Le confort reste roots mais ce n'est pas ce qu'on recherche en venant ici !”
Overall opinion 5 of 5
Welcoming, listening, kindness 3 of 5
Equipments 4 of 5
Cleanliness 4 of 5
Quality of the meals 4 of 5
Value for money 4 of 5

Refuge parfait pour le piton des neiges

Recommended by Antoine, France (France Wed 13 Sep 2017)
“Personnel accueillant, le refuge est propre et le repas est correct.”
Overall opinion 4 of 5
Welcoming, listening, kindness 5 of 5
Equipments 3 of 5
Cleanliness 5 of 5
Quality of the meals 5 of 5
Value for money 4 of 5

Parfait pour l'objectif

Recommended by Gryffondor, France (France Mon 11 Sep 2017)
“Nous avons fait halte au gîte pour monter au sommet du piton des neiges à l'aube. Nous étions en dortoir et n'avons pas eût froid. Le repas était copieux le cari de poisson était bon mais celui de poulet bof bof.. Nous avons fait de super rencontres c'était un très bon moment. A cette altitude on ne peut pas être trop exigeants nous avons pu nous brosser les dents et c'est ce qui compte. Nous avons pris la notre douche une fois sur notre logement suivant!”
Overall opinion 4 of 5
Welcoming, listening, kindness 4 of 5
Equipments 2 of 5
Cleanliness 2 of 5
Quality of the meals 3 of 5
Value for money 4 of 5

Good mountin hut with terribe way of dinner booking

Recommended by Petr, Czech Republic (Czech Republic Mon 11 Sep 2017)
“Normall, you do not expect too much from the mountain hut, do you. And it is exactly what Caverne Dufour is. Good place to stay if you want to climb up Piton des Neiges and I can recommend it with no hesitation. But the way you are supposed to book a dinner is like from middle ages. There is no option on the booking site to simply "add the dinner" which would be sooooo convenient and easy. Unfortunately, it does not work like this. When you receive your accommodation voucher, there is only the information that in case you want to book a dinner (which you want), you should contatct the mountain hut directly. But they do not provide any phone number - wtf? Ok you have some phone number on the top of the voucher so you try this one. But this number does not work - again - wtf? So you end up googling some working phone number to any office du tourisme in the Reunion island. When you finally make it through and somebody picks the phone up, they inform you they can not book the dinner for you, you must call to the mountain hut yourself. Luckily, the give you the correct phone number to the Mountain hut. So you are happy and start calling to the mountain hut to finally book your dinner. In most cases, nobody picks the phone up. So you try and try. Then, when you are really pissed you call to the office du tourism once again to tell them the number they had given you was not working, they tell you to call there around 7 am that it is the time they will probably answer the phone - wtf? Why didn't they tell you this in the first place? So in the end, after endless trying, you have your dinner booked. Pice of cake. Just to mention, this all happened in September 2017 !!! I could understand if it was in 90' last century.”
Overall opinion 4 of 5
Welcoming, listening, kindness 4 of 5
Equipments 4 of 5
Cleanliness 4 of 5
Quality of the meals 5 of 5
Value for money 3 of 5

Gite à éviter

Not recommended by M&m's, France (France Sun 10 Sep 2017)
“Un minimum d'entretien et travaux sont nécessaires pour l'accueil du public dans des conditions dignes de la fréquentation de celui-ci: c'est le refuge le plus fréquenté et pourtant le plus pourri. ”
Overall opinion 2 of 5
Welcoming, listening, kindness 4 of 5
Equipments 1 of 5
Cleanliness 2 of 5
Quality of the meals 2 of 5
Value for money 2 of 5



4 reasons to trust us

1- 90% of ours customers recommend us

2- Online booking

3- Available 24/7

4- Secure payment

4 reasons to trust us

1- 90% of ours customers recommend us

2- Online booking

3- Available 24/7

4- Secure payment

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